AI Skills House App Issues
Troubleshooting, QR code, and app access issues.
Showing all 7 articles in AI Skills House App Issues
I haven’t received my App Log in details. What should I do?
Everything is in progress, and you’ll get all the required details very soon. Please do not download any random apps — this is not a downloadable app. It will simply be added to your home screen once your profile is activated. Only those who receive an official email from the AI Skillhouse email ID will get their login details. This means your profile has been activated. Do not use links shared by friends or other students — they will not work for you. Wait for the official email, and once you receive it, you can begin your process.
My QR code isn’t showing in the app. What should I do?
This issue is being fixed at the backend. Once you receive your onboarding email, kindly wait for 48 hrs, it will be processed within that time. In case you still have issues viewing it, please fill this form- https://forms.gle/r7F43ys7MQoznxL48
Is the QR code unique?
Yes. Every ambassador has their own unique QR code with the same prompt (unless you submit your own prompt)
Is the app available on iOS?
Yes. For any issues you face while accessing it on iOS please check this video out.
I’m unable to add the app to my Home Screen.
You can refer to this video.
What to do if I’m not able to access the app and this shows -
You need to change it from ‘Desktop view’ in your phone browser. Check out this video and image linked here.
What are the other things to keep in mind with respect to the app?
We’re seeing a few common issues while accessing the app and using QR codes. Please read this carefully before raising queries: Browser Compatibility Do NOT use the Brave browser or any other custom browsers — the app is not designed for it. As this is a web app, please use Google Chrome or Safari as the default browser for the best experience. This applies to both ambassadors and students scanning the QR codes. QR Code Visibility / Linking After receiving your onboarding email, it may take 24–48 hours for your QR to link to the backend. Please wait during this period. If the issue persists beyond 48 hours, report it. Scanning Errors If you see a message like “Failed to load fingerprint data”, it means you are scanning your own QR code from your own phone. This is not allowed and will not be counted. If the message says “Prompt already scanned!”, it means the student has already scanned your QR once. Each student can only scan a QR one time. Phone Settings Ensure notifications are enabled on your device so you can receive OTPs and other alerts. Check app permissions if you are facing trouble receiving verification codes.
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